• If you are not able to login using the Student Login and Password provided to you, please contact your training manager, call the technical support number provided in your registration letter, or email elearninghelp@medaire.com.
• Please be sure the computer has a sound card and speakers.
• High-speed internet connection is highly recommended.
• Java Runtime Environment is required for operation of this e-Learning program. To download the latest version of Java, please visit http://java.com.
• Adobe Flash Player is required for the operation of this e-Learning program.  To download the latest version of Adobe Flash Player on your computer, please visit http://get.adobe.com/flashplayer/.  There is also a link to the Adobe website at www.medairelearning.com.
• Some features on the e-Learning program require Adobe Reader.  To download the latest version of Adobe Reader, please visit http://get.adobe.com/reader/.  There is also a link to the Adobe website at www.medairelearning.com.
• Supported browsers:  Windows – MS Internet Explorer 4+, Netscape Navigator 4+, Mozilla 1.7+; Macintosh – MS Internet Explorer 5+, Netscape 7+.
• Session cookies and JavaScript must be enabled.
• Popup blockers must be deactivated.

If you are still having problems accessing the courseware, please call the technical support phone number provided in your registration letter or email elearninghelp@medaire.com.